Insights from Our Experts

Caring for Every Member of the Family, Including the Ones with Four Legs

Lara Knudsen
Lara Knudsen
AmerisourceBergen
July 2020

Pharmacies

Three Small Staffing Changes That Can Boost Your Pharmacy's Profits

Don Via
Don Via
Good Neighbor Pharmacy
June 2020
Two pharmacists filling prescriptions in a pharmacy

Pharmacies

How to Engage with Elected Officials When You Can't Meet Face to Face

Beth Mitchell
Beth Mitchell
AmerisourceBergen
June 2020
A pharmacist hosts a virtual meeting with an elected official on her tablet

Pharmacies

The Pharmacy Hospice Connection: Delivering Care to the Patients Who Need It Most

Mark Pilkington
Mark Pilkington, MS, RPh
AmerisourceBergen
May 2020
A female nurse handing medication to a woman laying in a hospital bed

Pharmacies

How to Make the Most of Your Pharmacy’s Marketing Budget

Sasha Juenemann
Sasha Juenemann
Good Neighbor Pharmacy
May 2020
A person reviewing a variety of colorful charts set out on a rustic table

Pharmacies

Patient Satisfaction Starts with Your Staff

Curtis Ernst
Curtis Ernst, RPh
Good Neighbor Pharmacy
April 2020
A customer laughing joyfully as a pharmacist helps her find the medication she needs

Pharmacies

When Is the Right Time to Sell My Pharmacy?

Scott Welle
Scott Welle
AmerisourceBergen
March 2020
The months of a calendar blowing in the wind

Pharmacies

Attracting Families to Your Pharmacy: How to Wow Parents While Wooing Their Little Ones

Cathy Humphrey
Cathy Humphrey
Good Neighbor Pharmacy
March 2020
Two pharmacists help a mother and her daughter

Pharmacies

How to Identify the Right Goals When Acquiring a Pharmacy

John Pross
John Pross
AmerisourceBergen
February 2020
Distance markers laid out on a driving range with golf balls strewn across the grass

Pharmacies

Smoothing Out Speed Bumps in Your Pharmacy Front End

Andy Clarey
Andy Clarey
AmerisourceBergen
February 2020
A yellow and black striped speed bump on asphalt

Pharmacies

Tips for Preserving the Legacy of an Independent Pharmacy

Scott Welle
Scott Welle
AmerisourceBergen
January 2020
An older male pharmacist educating a younger female pharmacist while holding up a pill bottle

Pharmacies

What Star Ratings Really Mean to Your Pharmacy

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
January 2020
A pharmacist ringing up a prescription at a cash register

Pharmacies

Improving the Financial Curb Appeal of Your Pharmacy

Bill LaRose, RPh
AmerisourceBergen
December 2019
A stack of financial documents organized into packets with binder clips

Pharmacies

Preferred vs. Standard: Picking the Cost-Share Networks That Fit Your Pharmacy

Tim Jones
Tim Jones
AmerisourceBergen
December 2019
A man writing notes on a notepad behind a scale

Pharmacies

Where to Start When Searching for a Pharmacy to Buy

John Pross
John Pross
AmerisourceBergen
November 2019
Rooftop binoculars looking out over a city

Pharmacies

How to Build Relationships with Prescribers in Your Community

Robyn Bradley
Robyn Bradley
Good Neighbor Pharmacy
November 2019
A doctor extending his hand to shake hands

Pharmacies

The Pharmacy Acquisition Dream Team

John Pross
John Pross
AmerisourceBergen
October 2019
A team of experts ready to help a pharmacist acquire a pharmacy

Pharmacies

Front-End Fixes for Creating a More Inviting Pharmacy

Andy Clarey
Andy Clarey
AmerisourceBergen
October 2019
A woman painting the walls of her pharmacy blue using a paint roller

Pharmacies

Why Confidentiality Is Key When It’s Time to Sell

Bill LaRose, RPh
AmerisourceBergen
October 2019
A woman holding her index finger up to her lips to hush someone

Pharmacies

Five Common Mistakes Made on Pharmacy Claims—And How to Avoid Them

Tracie Acosta
Tracie Acosta, CPhT
AmerisourceBergen
October 2019
Five pencils lined up side by side

Pharmacies

Advertising Effectiveness: Targeted Digital vs. Traditional Broadcast

Carla Frehn
AmerisourceBergen
September 2019
Infographic comparing targeted digital advertising to traditional broadcast advertising

Pharmacies

The Ins and Outs of an Independent Pharmacy Business Plan

Scott Welle
Scott Welle
AmerisourceBergen
September 2019
Two men with laptops writing a business plan together

Pharmacies

Pharmacy Optimization: Knowing Where to Start Is Half the Battle

Mark Ciarlone
Mark Ciarlone, PharmD
Good Neighbor Pharmacy
August 2019
Audio mixing board

Pharmacies

Characteristics of a Pharmacist Who Can Carry on a Legacy

Scott Welle
Scott Welle
AmerisourceBergen
August 2019
A quarterback handing off a football to a running back

Pharmacies

Turning Negative Pharmacy Reviews into Five-Star Opportunities

Marian Adams
Marian Adams
Good Neighbor Pharmacy
July 2019
A woman giving a business a star rating on her phone

Pharmacies

Keeping Up with Jones's Pharmacy: Four Ways to Make Sure Your Performance Measures Up

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
July 2019
A woman peeking through window blinds

Pharmacies

How to Respond to Pharmacy Reimbursement Threats

Peter Kounelis
Peter Kounelis
AmerisourceBergen
July 2019
Umbrella

Pharmacies

What Goes into a Realistic Pharmacy Valuation?

Bill LaRose, RPh
AmerisourceBergen
June 2019
Marking up financial documents with calculations while conducting a pharmacy valuation

Pharmacies

How to Construct a One-of-a-Kind Front-End Shopping Experience

Kelley De La Fuente
Kelley De La Fuente
Good Neighbor Pharmacy
June 2019
A pharmacist educating a patient on vitamin supplements

Pharmacies

Cost of Ownership: How Much Pharmacy Can You Afford?

John Pross
John Pross
AmerisourceBergen
May 2019
Stacks of hundred dollar bills

Pharmacies

Three Easily Avoidable Mistakes Pharmacists Make When Communicating with Patients

Phyllis Houston
Phyllis Houston, MSOL
AmerisourceBergen
April 2019
Woman listening to a voicemail on her phone

Pharmacies

Converting from Search: How to Turn Online Traffic into Foot Traffic

Carla Frehn
AmerisourceBergen
March 2019
Google business listing for an independent pharmacy

Pharmacies

How to Find Your First Pharmacy Acquisition

Bill LaRose, RPh
AmerisourceBergen
April 2018
Independent pharmacies for sale

Pharmacies

Tips for Buying an Independent Pharmacy

Charlie Le Bon
Charlie Le Bon
AmerisourceBergen
March 2018
A young pharmacist shaking hands with an acquisition advisor in front of a pharmacy

Pharmacies

Guardians of the Pharmacy Vol. 2

Charlie Le Bon
Charlie Le Bon
AmerisourceBergen
February 2018
Pharmacist superhero standing in front of his independent pharmacy

Pharmacies

Guardians of the Pharmacy

Charlie Le Bon
Charlie Le Bon
AmerisourceBergen
December 2017
Pharmacist superhero flying