See your IRA MFP performance at a glance and drill into what’s driving it
By Good Neighbor Pharmacy
At its core, the MFP dashboard is designed for speed and clarity. It refreshes every Monday with the prior week’s claims and defaults to year-to-date (YTD) results, so you can quickly check overall performance while still having the flexibility to filter to a specific week for a targeted review. “Pharmacies need a reliable, repeatable way to see how MFP is showing up in their data,” said Dawn White, Director – InSite Data Solutions, Cencora. “The MFP dashboard is built to deliver that visibility quickly — and to make it easier to act on what you find.”
The experience starts with an executive summary that puts the most important KPIs front and center, including total MFP claim count, SDRA amount, Payor and patient amounts paid, total revenue and margin, and the number of claims with no SDRA calculated. “An at-a-glance view is only valuable if it answers the questions teams ask every week,” White said. “We designed the executive summary KPIs to help pharmacies connect claim activity to dollars — revenue, margin, and SDRA — without needing a manual build.”
But understanding performance requires more than top-line numbers. The dashboard also includes interactive performance views that highlight drug-level and Payor-level rollups, helping users pinpoint what’s driving results. Hover tooltips add context instantly, making it easy to compare groups and spot shifts over time. “The drilldowns are where better conversations start,” White noted. “When you can see performance by drug and Payor, you’re equipped with clear drivers — not guesses — to support follow-up and decision-making.”
In addition, the dashboard offers an aggregate view of 835 payment cadence, calculated as a historical average derived from remittance activity and segmented by manufacturer (aggregate only). This helps establish a practical, data-informed expectation for cadence at an overall level. Timing for MFP refund payments can vary due to manufacturer, Payor processing, claim status (including reversals and adjustments), legal and regulatory considerations, and other factors — and the dashboard is designed to help users stay oriented with a consistent, repeatable view.
Ultimately, InSite’s MFP dashboard helps pharmacies stay informed, act faster, and protect margin by turning weekly claims activity into actionable insights — from executive summary to claim-level detail.
Ready to explore?
For additional information or to get started with InSite’s MFP dashboard, please email elevate@cencora.com or contact the Elevate Help Desk.
