Think You Know What a Business Coach Does? You Might Be Surprised.
By Good Neighbor Pharmacy
They’re not just problem-solvers—they’re partners in success, helping owners unlock opportunities, navigate challenges, and achieve their goals. Here’s what you might not know about what a GNP business coach can do for your pharmacy:
They Help You Work On Your Business, Not Just In It
Pharmacy owners are often so busy managing day-to-day operations that they don’t have time to focus on long-term strategy. A business coach changes that.
“Sometimes the only time an owner steps away from the bench to work on their business is during their coaching sessions,” says Christina Broadstreet, Senior Director of Pharmacy Enablement at GNP Business Coaching. “We create that space for them to focus on strategy and planning.”
By providing regular touchpoints—8 to 12 times a year—a coach helps owners make meaningful progress on their goals.
They’re Accountability Partners and Cheerleaders
A business coach isn’t just there to point out what’s not working; they’re also there to celebrate successes and keep you motivated.
“Owners often don’t have anyone to pat them on the back when they achieve a goal,” Broadstreet explains. “We’re here to be that cheerleader and to remind them of the importance of following through.”
They Bring a Fresh Perspective
It’s easy to get stuck in the same routines, but a business coach offers an outside perspective that can challenge the status quo.
“I always say, just because you’ve been doing something the same way for years doesn’t mean it’s the best way,” Broadstreet notes. “We help owners see their business with fresh eyes and identify opportunities they might have missed.”
This includes everything from evaluating financials to rethinking marketing strategies and operational workflows.
They Leverage the Power of a Team
One of the unique advantages of a GNP business coach is their access to a wealth of resources and expertise.
“Our coaching team has diverse backgrounds, from pharmacists to financial experts,” says Zackary Levine, Senior Director of GNP Member Services. “We aggregate all that knowledge to provide tailored solutions for each pharmacy.”
Whether it’s helping pharmacy owners get ready for Medicare open enrollment, interpreting data insights, or helping to find ways to improve employee performance or morale, a GNP business coach brings the right expertise to the table.
It’s Not About Fixing Problems—It’s About Unlocking Potential
Perhaps the biggest misconception about business coaching is that it’s only for pharmacies in trouble. The truth is, even high-performing pharmacies can benefit from a coach.
“Working with a business coach doesn’t mean something is broken,” Broadstreet emphasizes. “It’s about identifying opportunities and taking your business to the next level.”
With their expertise, support, and personalized guidance, a GNP business coach can help you achieve more than you ever thought possible. Whether you’re looking to boost profitability, improve operations, or simply stay ahead in a competitive market, a coach is your partner in success. Find out more here.
