Helping you retain and grow Long-Term Care patients with the LTC@H Pharmacy Network vendor offering

Many pharmacies see the need to support patients who require a long-term care level of service outside of a facility, but building a structured program can be complicated. Long-Term Care at Home Pharmacy Network brings practical guidance, proven workflows, and hands-on support, whether you’re exploring the model, launching a new program, or scaling an existing one with a stronger compliance foundation. 

Why this matters for Elevate Provider Network and Good Neighbor Pharmacy members

Patients with long-term care–type needs are often supported at home or in community settings by family caregivers, home health agencies, and local providers, not in a facility. Serving them typically requires more coordination, more consistent documentation, and clearer service expectations than standard retail dispensing. Many pharmacies already provide this level of support, but through a retail reimbursement model that doesn’t reflect the full scope of work. An LTC at Home approach helps formalize existing efforts with clearer workflows and service expectations, supporting more consistent operations as volume grows and creating a path to more appropriate LTC-style economics for the additional work involved.

What is Long-Term Care at Home Pharmacy Network?

Long-Term Care at Home Pharmacy Network is a vendor offering that supports retail pharmacies in building, running, and expanding an LTC at Home business model. They provide operational guidance and help pharmacies design workflows and documentation practices that align with CMS expectations for this type of service. Their support is designed to be actionable, not theoretical, helping teams move from “we want to do this” to “we know exactly how we do this.”

What is the LTC at Home business model?

An LTC at Home business model enables pharmacies to deliver long-term care–style services to patients in home or community settings with structured workflows, clear service expectations, and tailored documentation. This approach helps pharmacies provide consistent care, improve communication with caregivers and providers, and scale efficiently. Beyond operational benefits, the model offers cost savings through discounts, optimized reimbursement with higher dispensing fees and LTC-specific payments, and new market opportunities by serving home care, group homes, and assisted living facilities. It’s a scalable way to expand your reach, grow revenue, and better support your community.

How does the vendor offer help?

Elevate Provider Network and Good Neighbor Pharmacy members are at different stages. Some are still evaluating whether LTC at Home fits their market. Others are ready to launch but need a plan. And some already have elements in place and want to grow in a way that stays controlled and compliant. Long-Term Care at Home Pharmacy Network supports each of these stages.

1) Population assessment: Clarify your opportunity and readiness. Not sure how big the opportunity is within your current patient base, or what it would take operationally to pursue it? The Long-Term Care at Home Pharmacy Network team can assess your current patient population and operations to identify where LTC at Home may fit and what capabilities or workflows may be needed. This assessment is meant to provide direction and help you prioritize the most practical next steps.

2) Implementation support: Long-Term Care at Home Pharmacy Network provides implementation support to help you stand up the model, prepare your team, and go live with confidence. This includes process design, expert guidance from seasoned LTC@H professionals, weekly office hours, and ongoing support. Their educational content, toolkits, and structured guidance help teams adopt the model.

3) Scaling and compliance support: Long-Term Care at Home Pharmacy Network helps pharmacies scale by optimizing workflows and coordinating documentation, including patient attestation, on how to properly complete the Long-Term Care at Home process for your pharmacy and patients, along with after-hours call services to back up your pharmacy with sterile compounding/IV capabilities. The goal is to help you grow without losing control of quality, documentation, or compliance.

How does this fit with the support you may already use?

Long-Term Care at Home Pharmacy Network is a strong fit for pharmacies that want more hands-on, step-by-step support to move from planning to execution, including weekly office hours and the ability to submit questions to their team as needs arise. 

The Elevate Provider Network and Good Neighbor Pharmacy member benefit

Our members have access to preferred pricing on all Long-Term Care at Home Pharmacy Network offerings, making it easier and more cost-effective to explore or enhance an LTC at Home model. This optional vendor benefit is designed to help you move forward with confidence, reduce uncertainty, and build a more structured program with the right support tailored to your needs.

Get connected

If you’re interested in understanding your opportunity or accelerating execution, we can facilitate an introduction to Long-Term Care at Home Pharmacy Network. For additional information or to get started, please visit the AB Solutions Portal.