Our marketing program is evolving to showcase your unique brand

Prescriber and Patient Strategies

Tailor your marketing efforts to the right people in your community so you get a better return on investment. Your business coach will leverage extensive analytics to pinpoint prime patients and influential prescribers, enabling you to monitor the trends of both and take action accordingly. By following the data, you'll gain a better understanding of who your customers are and which tactics will work best when it comes to communicating with them.

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Community Marketing

Develop localized marketing strategies with a dedicated expert who will use data and analytics to help you connect more effectively with the people in your community. Choose from a variety of standardized campaigns and then customize them for your pharmacy to maximize awareness of your distinctive brand. Each campaign includes a different focus and a unique combination of easy-to-edit components, such as social media posts and Google paid search ads.

Advertising Manager

Receive white glove support from a trusted advertising expert as you work together to promote your pharmacy and grow your customer base. Your advertising manager will review your current digital assets, solidify your online presence and help you strategize timely campaigns to correspond with the promotions that will have the biggest impact on your business. Once your strategy is in place, they will help you handle campaign administration—scheduling content to run, monitoring their performance and making continual improvements to ensure that each campaign is successful.

Google Paid Search

Guarantee your store is seen at the top of the results page when customers in your community run pharmacy-related searches on Google. This highly effective, cost-efficient form of advertising allows you to target locally on the world's most popular search engine so you reach the right people at the peak of their interest in your services. With instant access to store hours and directions, customers have all the information they need to find you as soon as they type in "pharmacy."

Social Media Support

Make your pharmacy a fixture in the social media feeds of your current patients and potential customers alike. With a user-friendly management platform and a library packed with ready-to-use content, it’s easier than ever to run your accounts like a pro. In addition to having real-time performance analytics at your fingertips, your advertising manager can also help you plan out the types of topics and themes you should post about to expand your reach and build deeper engagement within your community.

Reputation Management

Influence customer sentiments and expectations by using one convenient platform to manage your pharmacy’s reviews on Yelp, Google, Facebook and more. Business reviews and ratings are often the first things patients see when they research a pharmacy online, so monitoring and responding to those high-profile comments can have a positive impact on their decision to make the trip to your store.

Outbound Calls

Send your patients timely, targeted messages in your own voice to deepen their engagement with your pharmacy and increase their medication adherence. We give you a variety of topical and seasonal campaigns to choose from, such as Medicare Part D open enrollment, flu prevention and opioid awareness, and provide you with concise scripts based on those themes to record over the phone. You can then select the patients you want to receive those calls and your outbound communications will automatically go out at the appropriate time of the year.

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Local Brand Support

Let your community know who you are by carefully controlling how your brand is displayed to the public. We give you helpful tools and extensive support to manage your pharmacy's marketing efforts, appearance in search results, online presence and much more. By maintaining consistent branding across every patient touchpoint, you'll be able to cultivate lasting awareness for your pharmacy and attract more foot traffic over time.

MyGNP Mobile App

Keep patients adherent by encouraging them to use our convenient mobile app, which helps them get more actively involved in their healthcare. The MyGNP mobile app enables patients to manage medications, track prescriptions and customize alerts on any iOS or Android device, including Apple Watch. They can even create a personalized shopping list for your pharmacy, keeping you top of mind week after week.

Self-Service Marketing Tools

Customize a huge variety of ads and collateral with your pharmacy name, address, branding and more to support all of your marketing campaigns. With our user-friendly marketing portal, it's easy to create professional materials in minutes using our stylish, plug-and-play design templates. From posters and print ads to direct mail and social media graphics, you have an entire library at your fingertips that can be edited to shine the spotlight on your unique brand.

Local Pages

Expand your web presence by customizing a dedicated microsite for your pharmacy at MyGNP.com. This templated destination is automatically populated with critical information about your pharmacy and can be updated with additional content to highlight what makes your store one of a kind. This microsite is fully searchable at MyGNP.com, making it easy for patients to locate your pharmacy and learn more about the services you offer.

Local Listings Management

Stand out in search engine results when people in your community turn to Google, Bing or Yahoo to find out what pharmacies are near them. We feed search engines robust content for your business, including photos and videos whenever possible, to ensure that you feature prominently on the first results page of all relevant searches, along with directions on how to get to your store. Capturing the attention of potential customers when they're actively searching for the services you provide is one of the most effective ways to drive foot traffic.

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150+ Customizable Marketing Pieces Are Available

National Brand Awareness

Leverage the pervasive brand recognition and trust of Good Neighbor Pharmacy as we rally all of our members under the banner of independence. We advertise nationally in support of our monthly health themes and promote the value of community pharmacies like yours, which helps us maintain a high level of awareness for Good Neighbor Pharmacy while still giving you the freedom to be your own unique brand. That way, you can simply market your business as being "powered by Good Neighbor Pharmacy" and capitalize on the priceless brand affinity we've built up over the years without compromising your one-of-a-kind identity.


Have a robust online destination where you can send patients to get information about living healthier. This Good Neighbor Pharmacy website helps you drive deeper engagement by providing timely content that aligns with our monthly marketing themes, as well as healthy living tools like recipes, a wellness calculator and a vitamin finder. Plus, new customers can easily find your pharmacy by using the store locator to get your address, phone number, store hours and one-click access to your customized microsite.

Facebook Ads

See an increase in patient interest around your monthly health themes and promotions as we boost our related Good Neighbor Pharmacy posts on Facebook. This expands your reach as we hit the feeds of a wider audience in your area and beyond.

Instagram Ads

Get your monthly health themes and promotions in front of younger patients in your community as we place universal Good Neighbor Pharmacy ads on Instagram. Having a presence on this popular platform will help you connect with a different demographic and expand your customer base.

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MyGNP.com Averages More Than 168,000 Page Views Per Month


We’ve developed a palpable presence on Capitol Hill because we feel so strongly about the importance of your voice and your role as a trusted, community-based healthcare provider. Our Government Affairs team works directly with legislative and regulatory bodies every day to ensure that you can continue to do what you do best—provide the highest quality patient care in the community setting. Visit OurIndependentVoice.com to stay current on key issues, lend your voice to important causes and learn more about what we’re doing to protect the future of independent pharmacy.

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