Pharmacy Transformation
Evolve the way your pharmacy feels and functions from top to bottom
With our Pharmacy Transformation Services, you get a complete analysis of your pharmacy — from your core prescription business to the front end. Our transformation team will do a deep assessment of your store and how you operate so you get the insight you need to make data-driven business decisions. We’ll identify new growth opportunities that put you in the best possible position to enhance patient lives now and in the future without breaking the bank.
My Good Neighbor Pharmacy transformation was a positive experience for staff and customers. The Pharmacy Transformation Services team was very professional and had significant forethought into my customers desires and are now spending more time shopping in my store.
Florence Levine, Rosebank Pharmacy, NY
More than just a makeover
Store Signage and Construction
As a one-of-a-kind healthcare destination, your pharmacy must be instantly identifiable, well lit and easy to navigate. Clear, professionally produced signage is a major component of a strong front end, and it’s critical to creating an atmosphere in which patients feel welcome. Using local contractors, our transformation team will help you build a functional environment for your patients that showcases your unique identity.
Merchandising and Store Layout
Uncover the right mix of front-end products and the best design for your pharmacy to maximize sales using robust data and analytics. By updating your pharmacy's layout based on the science behind buying habits, our transformation team can help you create an inviting environment where your patients will want to shop. Get an unbiased perspective on front-end enhancements to provide the best possible patient experience and make it easier to shop in your pharmacy.
Staff Training and Customer Service
Having a strong staff in your pharmacy to support your efforts and business goals is invaluable. In fact, your staff is one of the most important factors that influence patient satisfaction. To take advantage of that opportunity, your business coach can deliver a customized, intensive training course to educate your staff on how they can improve productivity, identify new initiatives, and better meet the needs of today’s customers.
A difference you can see
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After Transformation
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After Transformation
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After Transformation
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