COVID-19 Pharmacy Resource Center

As an active participant in the global pharmaceutical supply chain, we’re engaged with government and healthcare officials as these agencies and experts closely monitor the spread of COVID-19. We have business continuity plans that include our global workforce and our teams are in daily communications with manufacturers, monitoring inventory levels and customer purchasing behavior for any potential impact to the product supply chain.
Read updates from AmerisourceBergen

Resources for you and your patients

Here we've curated a collection of the most relevant links to help independent community pharmacies through the COVID-19 pandemic. Whether you need resources for communicating with patients or the latest guidance from the CDC and WHO, this is your destination for the most valuable coronavirus-related information, tools and support.

 

Member Tools
Financial Resources
Testing Information
Pharmacist Resources
Patient Resources
Marketing Updates
Inspiring Stories
 

COVID-19 Signage Available on Good Neighbor Pharmacy Signage Portal

Temporary signage is now available to meet the changing needs of your business. Sneeze guards, distancing dots, window clings, sidewalk signs and much more can be found on the Good Neighbor Pharmacy signage portal.

Browse COVID-19 signage

Communications and Tools for Good Neighbor Pharmacy and Elevate members

Additional Resources for Good Neighbor Pharmacy Members

  • Social media graphics and print marketing materials to educate patients 
  • Promotions and collateral to raise awareness of the helpful services you offer
  • Tips for staying healthy and safe
Visit Brand Central Station

My GNP Mobile App

Provide patients with an additional method of refilling prescriptions with the My GNP mobile app. Leveraging the mobile app will reinforce social distancing and help alleviate high volume of calls to your pharmacy. 

The My GNP mobile app can be found by searching "My GNP" on the Google Play or Apple App store. 

 

Financial Resources

Good Neighbor Pharmacy Connect CARES Act Podcast, Part 2

Listen to the podcast

Paycheck Protection Program Flexibility Act Announcement (June 5)

Read the article

NCPA Press Release on PPP (June 3)

Read the press release

Good Neighbor Pharmacy Connect CARES Act Podcast

Listen to the podcast

NCPA Foundation COVID-19 Disaster Relief Grant Announcement

Read the announcement

Economic Injury Disaster Loans FAQ

Read the FAQs

Good Neighbor Pharmacy Paycheck Protection Program FAQs (June 8)

Read the FAQs

Coronavirus Small Business Guidance and Loan Resources

Visit the website

Good Neighbor Pharmacy CARES Act Overview

Read the overview

NCPA Webinar Recording: How the CARES Act Can Help Improve Cash Flow and How to Act on It

Watch the webinar

NCPA Coronavirus Aid, Relief, and Economic Security (CARES) Act Summary

Read the summary

Paycheck Protection Program for Small Businesses FAQs

Read the FAQs

Paycheck Protection Program Loans from Live Oak Bank

Read the overview
 

Testing Information

COVID-19 Testing FAQs

Get answers to your questions regarding your ability to offer COVID-19 testing at your pharmacy.
Read the FAQs

NCPA CLIA Waiver Information

If you plan to offer COVID-19 testing at your pharmacy, you will need to have a CLIA Certificate of Waiver.
Visit the website

May 19 COVID-19 Testing Authorization

Read the guidance provided on May 19, 2020, which declares that the PREP Act preempts state law and expands pharmacists’ authority during the COVID-19 pandemic.
Read the guidance statement

April 8 COVID-19 Testing Authorization

See what guidance was originally provided on April 8, 2020, for licensed pharmacists, COVID-19 testing and immunity under the PREP Act.
Read the guidance statement
 

Resources for Pharmacists

GNP Connect Podcast: Advocating for Independent Pharmacy During COVID-19

An update on how the AmerisourceBergen Government Affairs team is advocating for independent pharmacy and what’s happening at the federal and state levels of government.
Listen to the podcast

Centers for Disease Control and Prevention (CDC) COVID-19 Information Page

Information on symptoms, older adults and medical conditions, as well as information on how to protect yourself and what you do if you think you are sick.
Visit the website

Centers for Disease Control and Prevention (CDC) Information for Healthcare Professionals

CDC resources, guidelines and information for Healthcare Professionals.
Visit the website

Centers for Disease Control and Prevention (CDC) Fact Sheets

Printable fact sheets and posters available in multiple languages.
Visit the website

Good Neighbor Pharmacy Brand Central Station

Additional resources for Good Neighbor Pharmacy members, including social media graphics, marketing materials, patient education and more.
Visit the website

NCPA Coronavirus Resource Center

NCPA’s COVID-19 information center is updated daily with the latest information and guidance on best practices and available resources.
Visit the website

Elevate Provider Network Member COVID-19 Resource Library 

Additional resources for Elevate Provider Network members, available on the Elevate Tab of your Patient Engagement Center. Includes: PBM/CMS notices, AmerisourceBergen customer updates, social media graphics, patient education and signage.
Visit the website

CPESN Resources

The CPESN change package is a set of changes that are critical to patient and pharmacy workforce protection, along with communication of strategies to patients. Think of it as a step-by-step guide designed to help your pharmacy practice with the foundational steps for a COVID-19 Response.
Visit the website

Curbside Pickup Social Media Graphic

"Stay healthy and safe by using our convenient curbside service. Call us once you arrive and we can bring your prescription right to your car!"
Visit Brand Central Station

We Are Open Social Media Graphic

"We are open! Please don't hesitate to reach out with any healthy questions or concerns"
Visit Brand Central Station
 

Resources for Patients

Centers for Disease Control and Prevention (CDC) Online Resources

CDC information on symptoms, older adults and medical conditions, as well as information on how to protect yourself and what you do if you think you are sick. 
Visit the website

Centers for Disease Control and Prevention (CDC)–What To Do if You Are Sick

CDC guidelines on what to do if you think are sick. 
Visit the website

World Health Organization (WHO) Advice for the Public

Patients can learn more about the different parts of Medicare and when they can start receiving benefits.
Visit the website

World Health Organization (WHO) Downloadable Resources

WHO downloadable graphics and posters.  
Visit the website

Digital Marketing Updates

Digital marketing channels, such as Facebook and Google, have never been more important for independent pharmacies use to connect with their patients. In light of the recent coronavirus pandemic, many of these platforms are offering additional support and guidelines for local businesses. Visit our COVID-19 marketing page to learn about the latest policy changes in this area that relevant for independent pharmacies.

Need additional support?

Please contact us and one of our representatives will reach out to you with more information on how we can help you through these challenging times.
Contact us