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Continuing Education
Frequently Asked Questions

 

Register for ThoughtSpot Live to access a library of up to 40 on-demand CE sessions, plus a selection of live CE webinars that will be scheduled throughout the Fall! 

How do I access the ThoughtSpot CE offering?
The ThoughtSpot CE offering is accessible through ThoughtSpot Live.  Registration for ThoughtSpot Live is required to access CEs. Click here for registration instructions. Once you’re logged in to ThoughtSpot Live, click on the Continuing Education tab. You’ll be directed to the ThoughtSpot CE Portal, brought to you by NCPA. You will be asked to either create a free account or enter your NCPA login credentials. If you create a free account and get prompted to become an NCPA member, simply navigate back to the CE Portal login page and enter the credentials you created. You do NOT need to become an NCPA member to access CEs.

I logged in to the CE Portal but none of the courses are loading. What should I do?
Use the Google Chrome web browser to access the CE Portal. 

I logged in to the CE Portal but none of the courses are loading. What should I do?
Use the Google Chrome web browser to access the CE Portal. 

Can I still register for ThoughtSpot Live?
Yes! Click here for registration instructions.

Who can take CE sessions?
You must be registered for ThoughtSpot Live to access the CE offering. All CE sessions are accredited for pharmacists and pharmacy technicians, but anyone who is registered for ThoughtSpot Live is welcome to take these courses. 

I have several people at my store who want to take CE sessions. Do we each need to register for ThoughtSpot Live separately?
Yes! Each person who wants to experience ThoughtSpot Live (and the included CE offering) should register separately. 

How do I take CEs On-Demand?
To take CEs on-demand, log in to the ThoughtSpot CE Portal (via ThoughtSpot Live) and click on “CEs On-Demand” on the home page, or click on “CE ON-DEMAND” on the top right banner of the portal. Scroll through and view the on-demand offering and click the “More Info” button to open the CE page or click the “Enroll” button to enroll in the course. Once enrolled in a course, scroll down to complete the pre-test, watch the associated videos, complete a final assessment with a passing score of at least 70%, and finish a feedback survey.  Once all requirements for a CE are completed, NCPA will automatically submit your credit. To view your progress on each CE and go back to courses you’ve enrolled in, click “MY DASHBOARD” on the top right banner of the ThoughtSpot CE Portal. To confirm you have successfully completed the course, click on “MY DASHBOARD” at the top of the ThoughtSpot CE Portal and click on the “Completed” tab. If the course doesn’t show up here, go back to the “Active” tab, click on “Details”, and scroll down to see what else needs to be completed. Remember that you must take the Feedback survey for EACH course for it to show up on the “Completed” tab. 

What about live CE credits?
There are five live CE webinars scheduled throughout the Fall. Sign up, view course descriptions, and attend the live programs through the ThoughtSpot CE portal (accessible through ThoughtSpot Live). Registration is required. Attendees can claim LIVE CE credit for these webinars. 

Live CE Webinar Schedule:
September 24th, 2020 – 2pm - 3pm ET: World Class Teams and Developing Stellar Customer Service
October 8th, 2020 – 2pm - 3:30pm ET: 9 Cash Flow Tips in the Era of COVID-19
October 22nd, 2020 – 2pm - 3pm ET: Your Washington Update
November 5th, 2020 – 2pm - 3:30pm ET: Preventing and Preparing for Pharmacy Audits in 2020 and Beyond
November 19th, 2020 – 2pm - 3pm ET: Being the Best at Preparing for the Worst
*Dates/times are subject to change. View the latest Live CE Webinar Schedule through the ThoughtSpot CE portal

How do I sign up for a live CE webinar?
To sign up for a live CE, log in to the ThoughtSpot CE Portal (via ThoughtSpot Live) and scroll to the Live CE Webinars section. Click the “Register” button below the webinar you’d like to sign up for or click “More Info” to read more about the course. If the register button is no longer appearing, you have successfully registered for the event.  On the day of, click the "More Info" button below the webinar you’re attending. Scroll to the bottom of the page and click on the "Join Webinar" button. The "Join Webinar" button will only appear 15 minutes before the webinar start time.

I signed up to attend a live CE webinar. Where do I go the day of?
To access the live CE, login to the ThoughtSpot CE portal (via ThoughtSpot Live) up to 15 minutes before the event is scheduled and scroll to the Live CE Webinars section. Click the "More Info" button below the webinar you’re attending. Scroll to the bottom of the page and click on the "Join Webinar" button. The "Join Webinar" button will only appear 15 minutes before the webinar start time.

What if I can’t attend one of the live CE webinars?
No problem! Live CE webinars will be recorded and made available on-demand shortly after the live webinar takes place. If you attend the live webinar and claim credit, you are NOT eligible for credit for the on-demand home study version. 

How do I claim my CE Credits?
Confirm that your NABP E-Profile Number and date of birth are linked to your NCPA profile on the CE Portal. To do this, log in to the ThoughtSpot CE Portal and click on the settings icon in the top right corner of the screen, then click “My Profile”. From here you can scroll down to confirm that your NABP E-profile number and date of birth are correctly documented. 

  • For CEs On-Demand: 
    You will claim your CE credits directly in the ThoughtSpot CE Portal. Once enrolled in a course, complete the pre-test, watch the associated videos, complete a final assessment with a passing score of at least 70%, and finish a feedback survey.  To confirm you have successfully completed the course, click on “MY DASHBOARD” at the top of the ThoughtSpot CE Portal and click on the “Completed” tab. If the course doesn’t show up here, go back to the “Active” tab, click on “Details”, and scroll down to see what else needs to be completed. Remember that you must take the Feedback survey for EACH course for it to show up on the “Completed” tab.  Once all requirements for a CE are completed, NCPA will submit your credit to CPE Monitor. Your credits should be reflected on CPE Monitor within 2 weeks of completing the course. 
  • For Live Webinar CE Webinars:
    During the live webinar, you will be provided an attendance code.  After the program concludes, return to that specific CE page on the ThoughtSpot CE Portal, scroll down and click “attendance”, enter the attendance code, and complete the feedback survey.  You must enter the attendance code and complete the feedback survey to receive credit. Credit must be claimed within 30 days of the live webinar. Once all requirements for a CE are completed, NCPA will submit your credit to CPE Monitor. Your credits should be reflected on CPE Monitor within 2 weeks of completing the course. Please contact education@ncpa.org to claim credit after 60 days. You may be subject to a $200 late fee for NCPA to submit your credits to NABP. Per ACPE guidelines, you are not eligible to claim credit for a live CE after 6 months. 

How many CE credits can I earn?

  • For CEs On-Demand: Credit hours for on-demand sessions are home-study (not live) and the number of credits varies by course. Length of sessions vary from 30, 45, 60, or 90 minutes. In total there is an opportunity to earn up to 34 hours of home-study CE. Credit hours for each session are listed on the ThoughtSpot CE portal under the course descriptions.
  • For Live CE Webinars: We have scheduled 5 live CE webinars for which attendees will receive LIVE CE credits. The schedule is listed in the FAQ above and the length of each session is indicated. After each live program takes place, it will be posted as an on-demand session that can be taken for home study credit. 
    *NOTE: If you attend a live webinar and claim credit, you are NOT eligible to earn credit for the on-demand home study version of that course. 

Can I download the slides for the Live CE Webinars and CEs On-Demand?
Yes! In the ThoughtSpot CE portal, go to the CE page and scroll to the bottom of the page where the references are located.  There you will be able to open and download any documents associated with that CE. 

How long will the ThoughtSpot CE Portal be active?
The ThoughtSpot CE portal will be active starting September 15th, 2020 and remain open through January 31st, 2021. 

I forgot my NCPA username, or I’m having issues logging in to the ThoughtSpot CE Portal. What should I do? 
If you already have an NCPA username, it is the email address associated with your NCPA account. If you can’t remember your username or password, click “Forgot Username” or “Forgot Password” on the ThoughtSpot CE Portal Login page. If you need assistance remembering your NCPA username, please email education@ncpa.org. 

What is my NABP (e-Profile ID) number?
An NABP e-Profile ID is generated when a pharmacist or pharmacy technician creates an e-Profile at www.nabp.net and is required to claim CE credits. Your e-Profile ID contains 4-10 numbers and is not your state license ID, NPI number, social security number, employee ID or phone number. If you need to create or look up your e-Profile ID, go to https://nabp.pharmacy/cpe-monitor-service/. Confirm that your NABP E-Profile Number and date of birth are linked to your NCPA profile on the CE Portal. To do this, log in to the ThoughtSpot CE Portal and click on the settings icon in the top right corner of the screen, then click “My Profile”. From here you can scroll down to confirm that your NABP E-profile number and date of birth are correctly documented. 

My question wasn't answered here. Who can I contact?

Questions about Continuing Education should be emailed to education@ncpa.org. For all other non-CE related questions, contact ThoughtSpot@amerisourcebergen.com. 

The National Community Pharmacists Association is accredited by the Accreditation Council for Pharmacy Education as a provider of continuing pharmacy education. The activities referenced above are eligible for ACPE credit. Details and full program information can be found on the ThoughtSpot CE Portal.