Phyllis Houston, MSOL, is Vice President of Program Development and Market Intelligence for AmerisourceBergen, where she oversees the development of AmerisourceBergen's Star Ratings and pharmacy performance strategies. Her role includes providing education and leading key partnerships to develop and deploy solutions to support community pharmacies with star ratings and quality outcomes measures. Phyllis brings more than 25 years of industry experience to her current position. She serves as a source of expertise and an educator on healthcare legislation and regulations, staying informed on industry changes through membership in Pharmacy Quality Alliance and NCPDP.

Prior to joining AmerisourceBergen, she worked for a large national pharmacy chain providing oversight for three pharmacy central fill locations servicing over 500 stores across three states. In this role, she was responsible for new business growth, financial results, system integrations and change management, as well as ensuring strict inventory and quality control processes at all levels of operation. Earlier in her career, she provided oversight of operations and pharmacy services for five pharmacy facilities that included central fill, mail order, call center operations and specialty pharmacy operations.

Phyllis received her Bachelor of Science in Business Administration from University of Nevada-Reno and her Master of Science in Organizational Leadership from National University.