#1 in Customer Satisfaction with Chain Drug Store Pharmacies
- #1 in pharmacy offerings meeting needs
- #1 in resolving problems or complaints
- #1 in ability to get prescriptions
- #1 in people
- #1 in helping save time or money
- #1 in digital channels – website, mobile app, text
- #1 in my level of trust
This award continues to represent Good Neighbor Pharmacy’s commitment to delivering high-quality, personalized patient care and advocating equitable community access to pharmacist services.
This extraordinary level of dedication and compassion is nothing new. Good Neighbor Pharmacy ranked Highest in Customer Satisfaction with Chain Drug Store Pharmacies for the first time in 2010. Since then, we’ve won 13 trophies in this category, showing that a diverse group of patient-focused independent pharmacies, with the right support and resources, can outperform any competitor each year.
Good Neighbor Pharmacy received the highest score among chain drug store pharmacies in the J.D. Power 2010, 2011 (tie), 2013-2015, 2017-2024 U.S. Pharmacy Satisfaction Studies of customers’ satisfaction with their pharmacy. Visit jdpower.com/awards for more details.
Ready to join the independent pharmacy network ranked #1 in Customer Satisfaction with Chain Drug Store Pharmacies by J.D. Power? Fill out this form and a Good Neighbor Pharmacy team member will contact you with more information.