In addition to compounding hand sanitizer for their community, West Knox Pharmacy was the first independent pharmacy in Kentucky to administer drive-thru COVID-19 testing. They partnered with the Knox County Health Department to offer this much-needed service to their community.

Aside from keeping their customers constantly up to date via social media on the essential products they have in stock, Carroll Pharmacy took the opportunity to give back to their community by handing out free pizza and box lunches to not only feed those in need, but also lift their spirits during these difficult times.

Brehme Drug is delivering care beyond prescriptions by lifting everyone’s spirits in any way they can during these difficult times. From having an employee wish their customers a “Happy EastRAWR” in an inflatable dinosaur costume to having the whole staff dress up for an adult prom, the team at Brehme Drug is going to great lengths to keep their community smiling while they continue to serve them through their drive-up window and delivery. Other fun themes have included COVID Hair Day, Superhero Day, Decades Day and Christmas in May.

East Burke Pharmacy has been making sure all their customers’ needs continue to be met no matter what by offering curbside service and free delivery, as well as making personal calls to all their patients who are 65 or older just to check in on them. They’re also collecting homemade masks from friends of the pharmacy to provide to their community.

Taking inspiration from nearby Daly Drug, Crivitz Pharmacy launched a similar program where they give their employees some additional funds each week to spread among their locally owned stores and restaurants. Their staff is paying it forward and have been able to support dozens of small businesses in the area.

Medical Associates Pharmacy and Clinic Pharmacy have been keeping their community safe by adhering to an hourly cleaning routine and using sanitizer after every customer interaction. They’re also encouraging everyone to arrange for drive-thru pickup or free delivery, especially for any patients who aren’t feeling well.

Madison Pharmacy and Homecare is selling homemade masks for a low price and inviting their customers to pay what they want. They are then matching all donations dollar for dollar and giving all the proceeds to a local charity dedicated to feeding children in their community.

At The Medicine Store, giving back to the community is a family affair. They compounded hand sanitizer and donated it to more than a dozen local businesses—including urgent care centers, restaurants, banks and more—with the help of the youngest members on their pharmacy team.

Committed to keeping their community and staff safe, Payne Family Pharmacy has been informing their patients about the risks of COVID-19 since early March and encouraging them to take advantage of their free local delivery. They’re servicing customers in a separate lobby where they can limit the number of people and maintain social distancing. Their staff is also wearing masks at all times and cleaning the store every hour.

Harry Race Pharmacy is paying it forward by compounding hand sanitizer and delivering it to the Salvation Army and other groups that are serving their community—all while practicing safe social distancing. In addition to encouraging customers to take advantage of their curbside pickup and free delivery services, they’ve limited the number of people who can enter their store at one time and added a handwashing station right inside their doorway to keep shoppers safe.

Brewster Family Pharmacy was chosen to be part of a new initiative with UnitedHealthcare, in collaboration with the Ohio Pharmacists Association, that is aimed at expanding patients’ access to care at a time when health systems are being strained by the COVID-19 pandemic. This first-of-its-kind program will allow Brewster Family Pharmacy to provide much-needed clinical services to their patients and be reimbursed for those services.

In the media: Ohio Pharmacists Association

When Moundsville Pharmacy made the proactive decision to convert to drive-thru, curbside and delivery service only, they used Facebook and press releases to explain the changes to their community and reassure them that they would still get the same level of service. They expanded their delivery services and developed a highly efficient process for their drive thru to keep traffic moving. They’re stationing one technician outside the pharmacy to interact with every patient from a safe distance and communicate with staff inside via two-way radios. Customers are then directed to one of two drive-thru lanes or instructed to park for a moment if their order will take more time to complete.

Clark’s Pharmacy is keeping their community safe by serving customers via their drive-thru window, while ramping up their prescription shipping and delivery services. They’re also keeping staff morale up by ordering lunch from a local restaurant every Friday to celebrate the hard work of everyone on their team.

Sterling Pharmacy is working hard to offer options that make things a little easier for their customers, including free delivery, fast drive-thru service and convenient medication ordering through their app and website. They’re compounding hand sanitizer for essential workers and donating care packages to the front-line staff in their local nursing homes. They also hosted a contest encouraging customers to nominate their favorite essential workers and awarded one lucky winner with a special gift basket to show their appreciation.

Sand Run Pharmacy has been carefully navigating the ever-evolving COVID-19 pandemic and voluntarily adding new duties to their already-busy daily schedule. They’re encouraging curbside pickup for their able-bodied customers and continuing to offer delivery service for those who can’t make it to the store. They’re also compounding hand sanitizer using alcohol generously donated by Tom’s Foolery Distillery. With the extra supply of much needed ingredients, Sand Run Pharmacy has been able to produce enough hand sanitizer to donate to Akron’s police and fire departments, as well as Akron Children’s Hospital.

In the media: Akron Beacon Journal

Mountain City Pharmacy compounded hand sanitizer and donated it to nearby Johnson County Senior Center to protect the members, the staff and the volunteers who are delivering meals there. Together with the other pharmacies under their parent company, Boone Drugs, they’ve collectively produced nearly 100 gallons of hand sanitizer for essential workers and businesses that serve their communities.

In the media: The Tomahawk

Brown's Advanced Care Pharmacy is as busy as ever taking care of patients through the drive-thru window, curbside pickups and free home delivery services. Medication synchronization and adherence packaging have become a highlight of the pharmacy to help reduce the number of trips patients need to make to the pharmacy so they can stay safe in their homes. Their pharmacists have also spoken with local radio and TV stations to keep the public informed about what they can expect at the pharmacy level.

The staff at Community Pharmacy has been supporting their community during the COVID-19 pandemic by giving every customer who comes through their drive thru a mask and hand sanitizer that was compounded in the pharmacy at no cost. They’ve also donated hand sanitizer to the local police department and care packages with hand sanitizer, masks and soap to their local nursing home.

Every Thursday morning, PharmacyGo is handing out complimentary COVID-19 care packages to the people in their community who are elderly or immuno-compromised. Each sealed bag contains a 10-day supply of hand sanitizer that has been compounded in house, Emergen-C, Tylenol, Cepacol and turmeric capsules. The care packages are also available for purchase to all other patients.

In the media: ABC7

HB Pharmacy is staying connected with their community through frequent video updates on COVID-19, where they share the latest coronavirus information, helpful tips and details on what the pharmacy is doing in response. This in addition to their regularly produced content like the Behind the Counter video series. On top of that, they’re also counseling their patients on immune support supplements, as well as compounding their own hand sanitizer and acetaminophen to keep up with the demand they’re seeing from their community.

Magnolia Pharmacy is not only compounding hand sanitizer for people in the community, but they’re also delivering batches to their local police and fire departments so first responders can remain safe in the field. Owner Steve Hoffart, PharmD, is also doing in-depth Facebook Live videos on a regular basis to keep his community up to date insight on the latest COVID-19 updates.

In the media: Yahoo! Finance, Pharmacy Times, Community Impact Newspaper

Riggins Pharmacy & Bookstore is nurturing the minds of the children in their community by hosting Quarantine Story-time on Facebook. Their team members are trading off reading a different children’s book each day to make sure young ones who are temporarily out of school keep their love of reading going strong until they’re able to return to the classroom.

Woodsprings Pharmacy is compounding hand sanitizer and has donated more than 100 bottles to their local police department, so officers can keep them in their cars and use them while on patrol. They also offer free in-town delivery so their patients can get everything they need without having to go to the pharmacy.

Coastal Drug Company is focused on giving back to their community. They’ve donated hundreds of canned goods and more than $2,000 to their local United Way. They’re also manufacturing their own hand sanitizer and have donated several gallons to their local hospital and the Children's Hospital in Atlanta.

In the media: WJCL

J & B Drug Store is maintaining their regular hours and offering curbside pickup so their patients don't have to worry about whether or not they’re open. They’ve also given out homemade masks, hand soap and even free milkshakes to the hospital employees in their community.

Gateway Pharmacy started compounding their own hand sanitizer and providing frequent updates via social media on what COVID-19-related products they have in stock while encouraging customers to take advantage of their curbside pickup and delivery services.

Pawleys Island Pharmacy is offering free prescription delivery to the Pawleys Island Litchfield area and have transitioned to a closed-door operation, utilizing their drive-thru window and curbside service to protect their customers and employees.

Since moving to their new location on Main Street in December 2019, Spruce Mountain Pharmacy now has a compounding room and they’re putting it to good use. They’re producing as much hand sanitizer as they can for their community and serving it up out of their convenient drive-thru window. In addition, they’re frequently posting helpful tips on Facebook about how to stay healthy through the COVID-19 pandemic.

In the media: WABI 5

Mac’s Pharmacy Group has five locations in and around the Knoxville area. They had been offering free deliveries to their customers within the Knox County area for years, but in response to COVID-19, they expanded that capacity to several additional counties and hired new drivers to meet the demand, while still keeping it a completely free service. They’re also compounding hand sanitizer and giving one bottle to each customer at no charge. Finally, they’re collecting canned food donations for Second Harvest Food Bank, which is working hard to support the influx of Knox residents who have found themselves without a job due to closures.