Donald “Sparky” Hedden, RPh, and the team at McCoy-Tygart
Drug in Sheridan, Arkansas, won the 2020 Good Neighbor Pharmacy of the Year
Award. In this episode of Pharmacy CrossRoads, Sparky shares some examples of what
helped his pharmacy earn this award. He explains how his pharmacy adopted an
aggressive med sync program that now boasts 1,200 patients. He also talks about
how installing a big tent during the COVID-19 pandemic and hiring students to
be runners allowed him to safely serve patients in his high-volume
pharmacy.
Sparky is joined by Robert Mosby, his Good Neighbor Pharmacy
business coach, who adds detail around some of the things this remarkable
pharmacy does.
This episode of Pharmacy CrossRoads is sponsored by
Compliant Pharmacy Alliance (CPA).