COVID-19 Pharmacy Resource Center
Whether you need help communicating with patients or the latest CDC guidance, this is your destination for the most valuable coronavirus-related information, tools and support.
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Thank you to every pharmacy going above and beyond for your patients

See how our stores are standing up to coronavirus

How we help

In-Store Experience

simplify your business operations

We provide tools and guidance that help you enhance the patient experience and boost sales.
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Marketing

Amplify Your Brand and Identity

We deliver customized marketing strategies that showcase your individuality and extend your local reach.
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Managed Care

Protect Your Independence

We negotiate contracts to maximize your profit margins while providing resources that minimize profit leakage.
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Business Performance

Strengthen the Core of Your Business

We combine deep industry knowledge with data-driven insight to increase your efficiency and improve your profitability.
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A Good Neighbor Pharmacy business coach reviews performance reports with a pharmacist

From your front end to your fiscal reports, our team of specialized experts will partner with you to optimize the core value centers of your independent pharmacy by implementing the right programs and services for your business. And as you connect these modular solutions together with the help of your dedicated business coach, you begin to unlock the full value of Good Neighbor Pharmacy®.

Ranked #1 in Customer Satisfaction and Customer Service

In the J.D. Power 2020 U.S. Pharmacy Study, Good Neighbor Pharmacy ranked Highest in Customer Satisfaction with Chain Drug Store Pharmacies. This is the fourth year in a row we’ve earned this recognition and the ninth time in the last 11 years. Moreover, our stores came in first in all five factors of the study yet again!

Good Neighbor Pharmacy has also ranked #1 for two years running in Newsweek's "America's Best Customer Service" for the brick and mortar pharmacies and drugstores category. Our members led the way with an overall score of 8.4 on a 10-point scale.

Every Good Neighbor Pharmacy store has meaningful relationships with the people in their community, and we strive to strengthen those bonds through the solutions we provide. If delivering high-quality, personalized care to your patients is important to you, come join a group of pharmacies that sets the standard.

Become a Good Neighbor Pharmacy member
Good Neighbor Pharmacy received the highest score among chain drug store pharmacies in the J.D. Power 2010, 2011 (tie), 2013-2015, 2017-2020 U.S. Pharmacy Satisfaction Studies of customers’ satisfaction with their pharmacy. Visit jdpower.com/awards

A partner advocating for your interests

We believe in the power of independent pharmacists everywhere. Our team in Washington, D.C., works with legislators in the interests of all 22,000 community pharmacies in the U.S. We are committed to advocacy with legislative and regulatory bodies to ensure you can continue to do what you do best, providing quality patient care in the vitally important community setting. Share your voice with us and we’ll make sure it gets heard.
Learn more at OurIndependentVoice.com
U.S. Capitol building in Washington, D.C.

United by Independence

As part of Good Neighbor Pharmacy, you join more than 5,000 independent pharmacies in our managed care network―all united by what makes them different.

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